Multi-Vendor Support

Overview

PFU Limited provides the best customer support services to your Japanese clients

Good customer support is one of the key success factors when a global company is expanding into Japan. When Japanese customers consider purchasing a product from a foreign company, they always have the concern – are good customer support services available in the Japanese language, and in a timely manner?

That’s why over 50 leading global corporations, including vendors of network appliances, servers, PCs, printers and USP products, count on PFU Limited to provide superior support services in Japan.

PFU’s extensive multi-vendor support experience (both hardware and software), 120 service locations all over Japan, 1,200 excellent service engineers, state-of-art incident and service level management systems, comprehensive support options, and 24 x 7 support capabilities allow PFU to provide the best in class support services to your Japanese clients.

PFU Systems bridges the gap

As a U.S. sales & marketing branch, PFU Systems assists global companies to establish their customer support plans for the Japanese market. PFU Systems works closely with the company and its distributor in Japan to understand the requirements and propose the best support plans from PFU’s extensive options. PFU Systems also facilitates communicating with PFU Limited and coordinates all aspects of support services for your products. This greatly expedites the process and reduces the concerns about language barriers and cultural differences.

More Information

For more information, visit PFU Limited’s support web pages, or contact PFU Systems.
PFU Limited Support Web Page: http://www.pfu.fujitsu.com/en/service/
PFU Systems Contact Information: Contact