Q. What
is an OEM configuration?
A. An OEM configuration
is build from a set of standard options.
These are limited to:
Device |
Specification
Option |
 |
Rotating hard
disk drive |
20GB or 40GB
or 60GB |
| SO-DIMM memory |
128MB or 256MB or 512MB |
| Operating system |
Windows® 2000 Professional
or
Windows® XP Professional or
RedHat® Linux® |
| IDE CompactFlash
card |
128MB or 512MB or none |
| Wi-Fi card |
802.11b/g or none |
Q. Can
I order any arbitrary set of options?
A. No.
Mandatory in a configuration are the
hard disk drive, SO-DIMM memory and
operating system. All other devices
are optional.
Q. Can
I order the AR2000 series with the OS installed
on CompactFlash?
A. No. Not as an OEM configuration.
Refer to the "ODM and IVAR" section
of this FAQ for other options. In an OEM configuration
the OS is always installed on the hard disk.
Q. Can
I order the AR2000 series with my own logo?
A. No. Not
as an OEM configuration. Refer to the "ODM
and IVAR" section of this FAQ for other
options. In an OEM configuration the AR2000
comes with a PFU logo attached.
Q. What
ships with an OEM AR2000 series configuration?
A.An OEM AR2000 series
ships with the following configuration:
Selected SO-DIMM memory installed.
Selected hard disk drive and OS installed.
Optionally selected IDE CompactFlash storage card
installed.
Optionally selected Wi-Fi card manufacturer's drivers
and utilities installed and Wi-Fi card physically
not installed.
Universal AC adapter with US power cord.
DC power cord clamp
PS/2 keyboard/mouse Y-splitter cable.
User manual (hardcopy). A soft copy may be downloaded
from PFU Systems web site.
CE safety conformance declaration (hardcopy).
Quality assurance report (hard copy).
CD with Windows® 2000 and XP device drivers.
These may also be downloaded from PFU Systems web
site.
Q. What
is an ODM or IVAR configuration?
A. An ODM/IVAR
configuration allows "soft" customizations
to the AR2000 series. These are limited to:
Different capacity rotating hard disk drives and
IDE CompactFlash storage cards than available as
standard options in an OEM configuration.
Solid state drives instead of rotating ones.
Different Wi-Fi cards and other PC Card type devices
than available as standard options in an OEM configuration.
Custom OS installations.
Custom BIOS power-on screens.
Custom BIOS default settings.
Custom OEM logos.
Q. Who
does custom OS installations, BIOS power-on
screens, BIOS default settings and OEM logos?
A. Custom OS installations,
OEM logos or BIOS default settings can
either be contracted out to PFU Systems
(ProDeS sm division) or any other way the
customer chooses to do these. Custom BIOS
power-on screens must be contracted to
PFU Systems (ProDeS sm division) as this
involves access to the BIOS source code.
Q. Are
arbitrary choices of hard disks, IDE CompactFlash
and PC Card devices allowed?
A. Yes.
However, for technical support, warranty
and regulatory certification purposes PFU
Systems recommends that any arbitrary device
choice is validated and qualified by PFU
Systems through its ProDeS sm division.
Contact your PFU Systems account manager
for more details.
Q. What
ships with an ODM/IVAR AR2000 series configuration?
A.An ODM/IVAR AR2000 series
ships with the following configuration:
1.1GHz or 1.6GHz AR2000 series unit with no hard
disk or SO-DIMM memory.
Universal AC adapter with US power cord.
DC power cord clamp
PS/2 keyboard/mouse Y-splitter cable.
User manual (hardcopy). A soft copy may be downloaded
from PFU Systems web site.
CE safety conformance declaration (hardcopy).
Quality assurance report (hard copy).
CD with Windows® 2000 and XP device drivers.
These can also be downloaded from PFU Systems web
site.
Q. How
are repairs of an ODM/IVAR configuration
handled by PFU Systems?
A. Repairs
of an ODM/IVAR configuration are only handled
by testing the AR2000 series with PFU-Systems
pre-qualified installation options. If
the configuration consists of installation
options that PFU Systems offers in OEM
configurations (see the section on OEM
configurations in this FAQ), then the same
repair policies apply as for the OEM case.
See the "Warranties and Repairs" section
of this FAQ.
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