Q. What
is an OEM configuration?
A. An OEM configuration
is build from a set of standard options.
These are limited to:
Device |
Specification
Option |
 |
Rotating
hard disk drive |
20GB or 40GB
or 60GB |
| SO-DIMM memory |
128MB or 256MB or 512MB |
| Operating system |
Windows® 2000 Professional
or
Windows® XP Professional or
RedHat® Linux® |
| IDE CompactFlash
card |
128MB or 512MB or none |
| Wi-Fi card |
802.11b/g or none |
Q. Can
I order any arbitrary set of options?
A. No.
Mandatory in a configuration are the
hard disk drive, SO-DIMM memory and
operating system. All other devices
are optional.
Q. Can
I order the AR1000 series with the OS installed
on CompactFlash?
A. No. Not as an
OEM configuration. Refer to the "ODM
and IVAR" section of this FAQ
for other options. In an OEM configuration
the OS is always installed on the
hard disk.
Q. Can
I order the AR1000 series with my own logo?
A. No.
Not as an OEM configuration. Refer
to the "ODM and IVAR" section
of this FAQ for other options. In
an OEM configuration the AR1000 comes
with a PFU logo attached.
Q. What
ships with an OEM AR1000 series configuration?
A.An OEM AR1000
series ships with the following configuration:
Selected SO-DIMM memory installed.
Selected hard disk drive and OS installed.
Optionally selected IDE CompactFlash storage card
installed.
Optionally selected Wi-Fi card manufacturer's drivers
and utilities installed and Wi-Fi card physically
not installed.
Universal AC adapter with US power cord.
DC power cord clamp
PS/2 keyboard/mouse Y-splitter cable.
User manual (hardcopy). A soft copy may be downloaded
from PFU Systems web site.
CE safety conformance declaration (hardcopy).
Quality assurance report (hard copy).
CD with Windows® 2000 and XP device drivers.
These may also be downloaded from PFU Systems web
site.
Q. What
is an ODM or IVAR configuration?
A. An
ODM/IVAR configuration allows "soft" customizations
to the AR1000 series. These are limited
to:
Different capacity rotating hard disk drives and
IDE CompactFlash storage cards than available as
standard options in an OEM configuration.
Solid state drives instead of rotating ones.
Different Wi-Fi cards and other PC Card type devices
than available as standard options in an OEM configuration.
Custom OS installations.
Custom BIOS power-on screens.
Custom BIOS default settings.
Custom OEM logos.
Q. Who
does custom OS installations, BIOS power-on
screens, BIOS default settings and OEM logos?
A. Custom OS installations,
OEM logos or BIOS default settings
can either be contracted out to PFU
Systems (ProDeS sm division) or any
other way the customer chooses to
do these. Custom BIOS power-on screens
must be contracted to PFU Systems
(ProDeS sm division) as this involves
access to the BIOS source code.
Q. Are
arbitrary choices of hard disks, IDE CompactFlash
and PC Card devices allowed?
A. Yes.
However, for technical support, warranty
and regulatory certification purposes
PFU Systems recommends that any arbitrary
device choice is validated and qualified
by PFU Systems through its ProDeS
sm division. Contact your PFU Systems
account manager for more details.
Q. What
ships with an ODM/IVAR AR2000 series configuration?
A.An ODM/IVAR AR1000
series ships with the following configuration:
400MHz or 650MHz or 933MHz AR1000 series unit with
no hard disk or SO-DIMM memory.
Universal AC adapter with US power cord.
DC power cord clamp.
PS/2 keyboard/mouse Y-splitter cable.
User manual (hardcopy). A soft copy can be downloaded
from PFU Systems web site.
CE safety conformance declaration (hardcopy).
Quality assurance report (hard copy).
CD with Windows® 2000 and XP device drivers.
These can also be downloaded from PFU Systems web
site.
Q. How
are repairs of an ODM/IVAR configuration handled
by PFU Systems?
A. Repairs
of an ODM/IVAR configuration are
only handled by testing the AR1000
series with PFU-Systems pre-qualified
installation options. If the configuration
consists of installation options
that PFU Systems offers in OEM configurations
(see the section on OEM configurations
in this FAQ), then the same repair
policies apply as for the OEM case.
See the "Warranties and Repairs" section
of this FAQ.
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