software

remote management system kiosk software

Remote Management System

Introducing a Suite Opportunity. The revolutionary MEDIASTAFF Kiosk Integration Platform™ has been improved with a Remote Management System (RMS) – a comprehensive web-based service platform and easy-to-use suite of management tools that simplifies and consolidates the configuration, administration and maintenance of large kiosk-based networks.



Monitoring & Problem Diagnosis

  • Real-time Kiosk and Network Status Monitoring
  • Problem Detection and Notification
  • Immediately notifies the problem remote
    • E-mail notification
    • Status indicator (red, yellow, green)
  • Problem Diagnosis and Triage
  • Instantly answers questions such as:
    • How critical is the problem?
    • Which I/O component has a problem?
    • Why did the problem occur?
    • How can we solve it?
    • Who should work on the problem?
  • Proactive Notice
  • Recommends maintenance schedule before the component causes problem

Statistics & Analytics

  • Kiosk Usage Statistics and Report
  • Identifies:
    • How many hours the Kiosk was running
    • Daily/weekly/monthly trend of Kiosk usage
  • Kiosk Application Usage Statistics and Report
  • Identifies:
    • Which kiosk pages your visitors viewed most
    • Which buttons they clicked most
    • Which pages were most likely to convince your visitors to make a purchase

Kiosk Management

  • Kiosk Management
    • Kiosk system info, group and category management
  • User Management
    • User info and role assignment
    • User group permission
  • Remote Update
    • Applications
    • OS/device driver patch
paper

PFU MEDIASTAFF Remote Management System Brochure (PDF)

Contact us for more details