software

KIOSK SERVICE PLATFORM

The PFU KIOSK SERVICE PLATFORM™ (KSP) is a powerful platform that facilitates both the development and operations of web-based kiosk applications. KSP accelerates your time to market while lowering application development, maintenance and servicing costs.

Studies indicate KSP lowers kiosk application development costs by over 50%, accelerates speed-to-market by almost 50%, and significantly lowers maintenance and servicing costs.

Kiosk Application Development Has Never Been So Easy

KSP controls all I/O devices, monitors all status conditions, controls the terminal and its peripherals, and manages all maintenance and servicing requirements.

KSP’s simple JScript API allows software developers to seamlessly integrate their applications and user interfaces with kiosk hardware and I/O devices.

No need to obtain and mange device drivers for each I/O devices
No need to code for every type and model of peripheral, every fault or error combination or maintenance requirements
No need to learn and code for low-level I/O control
No need to build the logic flow for all out-of-bounds conditions
No need to code for maintenance and support

KSP also provides easy integration of Kiosk services and your Internet strategy including cloud computing.

Reduces Kiosk Operations Costs and Increases Availability

Nearly 20 years of extensive experience in the kiosk business has allowed PFU to incorporate all the capabilities necessary for operations into KSP.

Non-IT personnel in the organizations can easily manage kiosks and quickly solve most of problems without the help of IT experts or hardware support engineers. This allows organizations to dramatically reduce the cost of operation and support, and increase the availability of Kiosk services.

Monitoring capability
Automatic error handling & diagnosis capability
Operation menus – volume control, security code settings, shut down and restart functions, log file management as well as software update management
Maintenance guidance
Automatic on/off timer

Functions and Features

KIOSK SERVICE PLATFORM has three major functions

1.Secure browser

The KIOSK SERVICE PLATFORM browser is an IE8-based browser that allows developers to use web based development tools and mirror the web’s look and feel in their custom applications. In addition, this function allows easy porting of existing web-based applications to the kiosk.

2.Local kiosk and device control function

KSP controls all devices connected to the kiosk terminal’s I/O ports and uses the local program to monitor all status conditions, control the terminal and its peripherals, and to manage all maintenance and servicing requirements. In addition, the software platform handles all exception conditions locally. KSP uses the intelligent middleware to maintain constant knowledge of the states of all hardware components and kiosk peripherals. In the event of a failure, this detailed information is automatically forwarded to management and maintenance together with suggested repair actions.

3.Management and Maintenance function

KSP sets operation menus, such as volume control, security code settings, shut down and restart functions, log file management as well as software update management. Maintenance guidance is provided on the screen of the kiosk to repair and operations personnel to simplify maintenance.

Security Features

Multiple security levels for management and maintenance
Sensitive customer information is not stored locally
Sensitive customer information is protected in case sessions are interrupted
Proximity sensor indicates when a user has left the kiosk and then sensitive customer information is deleted
Operation timeout due to inaction results in sensitive customer information being deleted
Secure Browser